Updated: Thursday September 23, 2021 (2:10 pm MST)

Our Safecation Commitment

SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community. We are following Stage 3 Alberta Health Services guidelines.

While travel may look different, what remains the same for Banff Lodging Company is our friendly, welcoming staff who are committed to providing comfortable, safe and engaging visitor experiences.

Enhanced measures to ensure your safety


Training & Employees

  • Heightened cleaning and physical distancing guidelines
  • Enhanced Employee Health Training and expectations
  • Spa staff and guests are required to wear a mask indoors

Public Spaces

  • All spa staff and guests are required to wear a mask indoors, outdoor spaces masks are not required (outdoor hot pools)
  • Indoor pool, sauna, and fitness room are participating in the Alberta Restriction Exemption Program and will require proper paperwork (Proof of Vaccination, Proof of a privately-paid negative PCR or Rapid Test within 72 hours of service, or Documentation of a medical exemption) 
  • Installation of hand sanitization stations
  • Enhanced, scheduled cleaning and disinfecting for treatment rooms and common areas


Meadow Spa & Pools adheres to Alberta Health Services guidelines as our governing agency for covid-safe protocols, and go above and beyond when possible.

Meadow Spa & Pools

Contact Us

345 Banff Avenue
in the Moose Hotel & Suites

Local: (403) 760-8577
Toll Free: 1 (866) 379-0022

Moose Hotel & Suites Logo