Updated: Wednesday May 26, 2021 (1:20 pm MST)

Our Safecation Commitment

SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

While travel may look different, what remains the same for Banff Lodging Company is our friendly, welcoming staff who are committed to providing comfortable, safe and engaging visitor experiences.

Enhanced measures to ensure your safety


Training & Employees

  • Heightened cleaning and physical distancing protocols
  • Enhanced Employee Health Training and expectations
  • PPE protocol standardized across all departments

Public Spaces

  • Installation of hand sanitization stations
  • Enhanced, scheduled cleaning and disinfecting for treatment rooms and common areas
  • Physical distancing renovation to public areas

Spa Standards

  • All spa staff and guests are required to wear a mask in the spa – you can bring your own or we will provide a disposible one
  • Appointments will be staggered to limit in-spa traffic
  • Limited seating in spa lounge with removal of any communal items


Meadow Spa & Pools adheres to Alberta Health Services guidelines as our governing agency for covid-safe protocols, and go above and beyond when possible.


Meadow Spa & Pools

Contact Us

345 Banff Avenue
in the Moose Hotel & Suites

Local: (403) 760-8577
Toll Free: 1 (866) 379-0022

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