Meadow Spa & Pools
We are Open
Hours: 10:00 am – 8:00 pm daily
20% Discount* on all services
At this time, we are offering select Massages, Body Treatments, Facials, Waxing and Nail Services
Facilities such as the spa & rooftop hot pools, sauna and gym are still closed in accordance with Alberta Health Services guidelines
*Select dates only, excluding waxing services
Filled with natural light and stunning mountain views, Banff’s newest spa, Meadow Spa & Pools (in The Moose Hotel & Suites), offers indulgent spa experiences in a tranquil environment. Services include massages, body treatments, facials, nail services, waxing and couples packages. Our peaceful relaxation lounge and private outdoor hot pool complete your spa escape, allowing time and space to relax and rejuvenate. Access to the hotel’s fitness centre, sauna and rooftop pools with panoramic views are complimentary on the day of your spa visit.
Location and Hours of Operation
Meadow Spa + Pools is located in the Moose Hotel & Suites at 345 Banff Avenue. The spa’s typical hours of operation are 10:00 a.m. – 8:00 p.m. (hours may vary slightly according to the season) Spa treatments available daily.
Spa, Pools & Fitness
With most spa services, guests have complimentary access to the Spa, rooftop pools, sauna and fitness facility during their visit.
Spa access (without booking a treatment) is not currently offered at this time.
Our Guests Online
I was staying at the Moose and decided, on impulse, to book a massage The prices were really high compared to the UK, but I thought it would be a nice treat…..and it was
The therapist, Jake, was fantastic It must be one of the best massages I have ever had. You also get to use the private pool and the relax lounge. I recommend despite the cost as it was such a lovely experience
Reviewed March 2020
Serene and Scenic
Meadow spa is an exceptional place to go for a massage or spa day. I got great service from the receptionist, the spa as a whole was very clean and inviting. My masseuse, Mariko, did an exceptional job with the overall massage. If you enjoy strong massages I recommend you ask for her. Professionalism of the staff 10/10, environment 10/10, massage 15/10. A little pricey but worth every dollar.
Reviewed January 2020
Recently went with my spouse for a couple massage. Love the detail they put into everything from the beautiful robes to the lemon water . I love that the hot tub outside is available for when you wait for the massage . The fire beside it is a nice touch . Our massage therapists Markio And Morgan were amazing. After you receive your massage , you have the choice to head up to the upstairs outdoor pools which are heated . So many views and the sauna is amazing aswell. Highly recommend .
Reviewed September 2019
Glowing after Luxurious Body Wrap
I signed up for the Ultimate Body Wrap – 60 minute treatment. I arrived early to enjoy the lovely outdoor hot tub and sip the delightful herbal teas. I can say I loved everything about the treatment. There was a perfect balance of scrub, nourishing cream, massage and relaxation. I walked out feeling on a cloud and my skin was singing for joy.
Reviewed August 2019
My favourite spa and pool in Banff
The Meadow Spa is my favourite spa in Banff. I’ve been coming since they opened in late 2016, early 2017. I always get a 90 minute massage and the therapists always do an excellent, excellent job. For your massage you can also receive an insurance receipt if needed. What I love so much about the spa is you get all day access to the roof top pools, including re-entry access, so you can leave to do an activity and come back. The pools are so warm and relaxing. There’s also a great private hot tub on the balcony of the spa to enjoy and it’s always a great quiet place to read a book and soak and relax.
Reviewed July 2019
Great Ambiance & Even Better Massages!
My mother and I are seasoned massage-receivers (forget that massage-giving stuff) and we were both more than impressed with our massages. Javier was excellent, as per my mother. Clara was fantastic as well. I have pretty severe scoliosis and when she asked about pressure and I wanted more she adjusted nicely. Plus, I think I’ve never had better head/foot/feet rubbing. SO HEAVENLY!
The heated pools/jacuzzi were a treat so come early/stay late.
Reviewed May 2019
We suggest arriving to the spa 20 minutes prior to your scheduled service to check in and enjoy the lounge and pool area. To accommodate all guests, each treatment will conclude at the scheduled time.
Gratuities, Taxes & Pricing
Gratuities and taxes are in addition to the spa priced listed. Gratuities are at your discretion and 5% GST will be added to all prices. Group bookings are subject to an 18% gratuity. Prices are subject to change without notice.
We allow access to our spa services and facility for those 16 years of age and older.
To maintain a relaxing spa environment, and to allow you to make the most of your spa experience, we encourage all guests to turn off their cell phone and leave them in their locker for the duration of their spa visit.
A robe and sandals will be provided to you in addition to a locker to store your personal belongings. A swimsuit is required in the pool areas.
A form of payment is required to hold all appointments. If you must reschedule or cancel your spa service, 24 hours notice is required to avoid a 50% charge.